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Michael R. Haislip      
President & CEO

Mike Haislip joined Monitronics in May 2005, with nearly 30 years of executive management experience. Under his leadership, Monitronics has increased its customer base to over 700,000 and seen revenues and profitability improve significantly. The company has also earned Frost & Sullivan’s Service Provider of the Year in both 2008 and 2010.

Mike came to Monitronics after spending 27 years in the cable industry. He served in various operations and financial management positions at Cox Communications for 10 years. He was president of Star Cable Associates; president of Armstrong Cable; and, just before joining Monitronics, senior vice president, Great Lakes Division, of Charter Communications. While at Charter, Mike had overall responsibility for 1.4 million customers in Michigan, Minnesota, and Wisconsin.

Mike’s background is in the financial area, and his career began at Deloitte & Touche as a CPA in the audit group. He holds a B.S. degree in Management Science Accounting from the University of Tennessee.

 

 

Michael Meyers           
Chief Financial Officer

Mike Meyers, CPA, has been with Monitronics since July 1996, when the company had just 50 employees. Today, it has more than 700 employees and over $300 million in revenue. In August 2011, Mike was also named CFO of Ascent Capital Group, Inc., which acquired Monitronics in December 2010.

When Mike joined Monitronics, he had over 15 years of accounting, finance, and operations experience. He has worked with a variety of businesses, including Fortune 500, medium, and small companies, as well as in public accounting.

Mike was previously the vice president and treasurer at Tyler Corp., a diversified public holding company, and senior vice president of Forest City Auto Parts, a 65-store auto parts retailer. His responsibilities at Tyler included directing financial functions, leading acquisition teams, and overseeing investor relations of a public company. Prior to joining Tyler, Mike directed the financial function of PacTel Personal Communications, a large national paging operation, and spent five years in public accounting with Arthur Anderson and Touche Ross.

Bruce Mungiguerra
Vice President of Sales and Dealer Development

Bruce Mungiguerra joined the Monitronics team in 2006 as director of Consumer Sales, bringing with him more than 17 years of operations, sales, and call-center leadership experience. He became director of Field Service in 2008, and was promoted to vice president of Field Service and Technical Operations in 2009.

In 2011, Bruce was promoted to vice president of Sales and Dealer Development. He is responsible for all aspects of the Monitronics Dealer Program, which includes about 600 authorized dealers.

Before joining Monitronics, Bruce worked at Brinks Home Security’s corporate headquarters in various senior management and field operations leadership positions. He also spent 14 years with Delta Airlines, where he led various groups on the sales, operations, and call center side of the business.

John Mejia
Vice President of Customer Service

John Mejia joined Monitronics in June 2006 with more than 18 years of experience in managing large-scale call-center operations.

As vice president of Customer Care, John’s main focus is streamlining operational units using technology, strong quality assurance programs, and analytics. During his tenure at Monitronics, he has achieved improved service levels and subscriber growth, and reduced abandon rates and customer churn.

Prior to joining Monitronics, John managed the four contact centers and 1,200 employees from the Great Lakes Division of Charter Communication. He also has worked to improve operations at Centennial Communications, Time Warner, TCI, Chase Manhattan Bank, Wells Fargo, and Bank of America.

John holds a B.S. in Information Systems.

 

Kelly Habbas
Chief Information Officer
     
Kelly Habbas joined Monitronics as vice president and CIO in 2008. He has more than 15 years of business and technology experience in the energy, consulting, financial, and pharmaceutical industries.

Kelly was previously the managing IT director for Direct Energy’s commercial and industrial business unit. While at Direct Energy, he led all North American custom application development, architecture, and maintenance activities. His responsibilities included overseeing critical systems that pertained to pricing and deal capture, contract management, load forecasting, billing, and market enrollment.

Kelly began his career at Arthur Andersen and held senior positions at Capgemini and Hitachi Consulting. He received his B.B.A. in Management Information Systems from Southern Methodist University.


Stephen Hedrick
Vice President--Finance & Treasurer

Having joined the company in 1994, Steve Hedrick is one of the original officers at Monitronics. He has been responsible for various financial areas of the company, including cash management, bank financial covenant reporting, administration of benefit plans, risk management, coordination of legal matters, and the due-diligence approval process for prospective dealers.

With over 30 years of accounting and business administration experience, Steve has worked with both Fortune 500 and small, high-growth companies in the manufacturing, high-tech, and telecommunications industries. During that time, he successfully directed the financial and legal efforts of four acquisitions and subsequent mergers. He has served in a senior management capacity with Core Labs (a division of Litton Industries), DSC Communications, and Shared Technologies-Fairchild.

Steve has a B.B.A. in accounting from Baylor University and is a licensed CPA in the state of Texas.